Ken asks…
Is this normal when registering Domain name with 1and1?
About 2 days ago I registered a domain name with 1and1. At the end of registration process, a message displayed which told I would receive an email containing my needed information to log in my account within 24 hours.
Today I received an email from security-team@1and1.com which states:
“In order to authenticate, and activate your account, we will ask that
you provide us with a copy of your passport, or government issued photo
ID. To avoid added delays, please keep file sizes under 5megs, colour
images are preferred, and only gov’t issued documents from the country
listed in your address are accepted as we need to verify both identity
and place of residence.”
I want to know if it is normal? In fact I would not like to send these very private information to theme. What do I do?
Thanks
admin answers:
I wouldn’t think you would need to :s When I registered a domain on 123 reg, It didn’t ask me for anything like that and if it is NEEDED I would presume all domain registers would ask for it.
Who is the email from? Whats the address? I would probably ignore it and see what happens, if they delete the account, go with another domain host. Sounds like that would be safer.
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